Why isn’t my Samsung phone displaying QR codes?

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Is your Samsung phone failing to read QR codes? It’s frustrating to say the least. But before you blame your phone’s hardware or software, you might want to check if the outdated Google Lens is to blame. Here’s the solution:

  • Step 1: Open Play Store on your Android phone.
  • Step 2: Search for Google Lens.
  • Step 3: Download and install the update if there is one available.
  • Step 4: Close Play Store and check if the QR scanner is working again.
  • Trust us, it’s a simple process that won’t take more than a few minutes. After updating, give the QR scanner another try. If it still doesn’t work, then it’s time to consider other reasons. However, updating Google Lens can be a game-changer for QR code scanning on Samsung and other Android devices.


    QR codes have become increasingly popular in recent years due to their ability to hold a large amount of information, quickly and inexpensively. Many businesses use them to share information, such as websites or contact details. However, if you own a Samsung phone and are having trouble getting your phone to show QR codes, it can be a frustrating experience. Fortunately, there is a solution that can resolve this issue with ease.

    Understanding QR Codes

    Before delving into the problem of QR codes not showing on Samsung phones, it’s necessary to understand what QR codes are. QR codes are two-dimensional barcodes that are scanned using a smartphone camera. Once scanned, the code reveals the information encoded in it, such as a URL, text or contact information.

    Samsung Phones and QR Codes

    Samsung phones come equipped with a built-in QR code scanner within their camera app, which makes scanning QR codes a quick and easy process. However, some Samsung phone users have reported issues with the QR code scanner, with the app not displaying QR codes when they are scanned, which can be frustrating when trying to access information quickly.

    The Problem: Samsung Phone Not Showing QR Code

    If you are experiencing issues with your Samsung phone not displaying QR codes when scanned, then the problem may lie with the Google Lens app. Many Samsung phones now use the Google Lens app as their default QR code scanner, and if this app is not up to date, then it may not be functioning correctly.

    The Solution: Google Lens Update

    The good news is that the solution to this problem is straightforward – you need to update the app. To do this, follow the below steps:

    Step 1: Open the Play Store on Your Android Phone

    Open the Play Store app on your smartphone. You can locate the Play Store icon on your home screen or in the app drawer.

    Step 2: Search for Google Lens

    Type “Google Lens” into the Play Store’s search bar. Once the app appears, click on it to access its page.

    Step 3: Update and Install Google Lens

    If you see an “Update” button next to the app, click on it. If there is no “Update” button, then the app is already up to date. Click on “Install” if the app is not currently installed on your device.

    Once the app has been updated or installed, restart your phone. After restarting, open the camera app, and try scanning a QR code. The scanner should now function correctly, displaying the information encoded in the code.

    Testing the QR Code Scanner

    To test that the app is now functioning correctly, try scanning a QR code using the camera app or Google Lens. If the information encoded within the code is displayed, then the problem has been resolved. If there are still issues, then check that the app is up to date, or try restarting your phone again.

    In conclusion, if you’re a Samsung phone user and are experiencing issues with QR codes not displaying, then this can be a frustrating problem. However, the solution is straightforward by updating your Google Lens, which will resolve the issue and have you scanning QR codes quickly and effortlessly in no time.


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